The conversion of Equinox Rewardz Points into equivalent amount is done based on the point value laid down by the bank.
MOBILE/DTH RECHARGE/BILL PAYMENT TERMS AND CONDITIONS
Equitas Bank does not guarantee the recharge plans shown on https://equinox.equitasbank.com/. The customer is advised to check the recharge amount with the Service Provide before proceeding with the recharge.
Confirmation of mobile/DTH recharge is subject to connectivity with the mobile/DTH service provider.
Refund of mobile/DTH recharge, if any, will be governed by the respective mobile provider terms and conditions applicable for that recharge.
Equitas Bank will not refund any amount once a successful recharge has taken place.
In case the amount is deducted and the recharge did not take place, please get in touch with us via email at firstname.lastname@example.org or on our customer care at 1800-419-9775.